- I lost all my models, what to do?
This is a very very rare bug that we are still trying to resolve. Don't panic, all your models are still on your hard drive.
1) Quit VirtuaGirl
2) Delete the models.lst from "C:/Documents and Settings/usersname/Application Data/vghd/Data/models.lst"
3) hit the check for updates button in the download tab of the option box of the software.
- How to install VirtuaGirl?
Click on the green button located on the Download page to start downloading and installing VirtuaGirl on your desktop.
When the download dialog box appears, click "Run"
A security dialog box will appear showing that VirtuaGirl.exe is made by Totem. Click "Run"
VirtuaGirl's online installation will start.
You might get a warning from your firewall asking if it should let VirtuaGirl access to the internet. Please authorize the access to continue the installation.
Remain connected to the Internet and follow the onscreen instructions, you’re a few minutes away from getting girls on your desktop!
The whole process is described step by step on the Download page.
- Why register?
In order to become a member of our community and start receiving new girls you have to register yourself. Please choose a login and a password and enter them in the corresponding fields. Your account will be created among the VirtuaGirl user's community and it will register your software, enabling it to start downloading Girls from our servers.
Registration is free and easy and we respect your privacy (please review our privacy policy for more information).
- How to register?
You'll be prompted to register during the installation process. If you missed that part or had any problem during the installation, right click on the white "V" on a red (or black) background in your systray and select "Register". If you can't see a white "V" on a red (or black) background in your systray, it means Virtuagirl is not running on your computer and you need to download it again.
Please choose a login and a password and enter them in the fields. Your account will be created among the VirtuaGirl user's community and it will register your software, enabling it to start downloading Girls from our servers.
- Where is VirtuaGirl on my PC?
VirtuaGirl is visible in your systray taskbar as a white 'V' on a red background (or a black one if not active).
Left click on this "V" icon to make the girl show up when she's not there, do it again when she's there to hide her quickly. Right click on the icon to display the menu.
- The V icon flashes with a !
If the V icon flashes with a "!" : it warns you of a problem with downloads.
Please open the software options (right clik the V icon and select options), go to the "downloads" tab and check your status.
- if 'not connected' : the software cannot communicate with the servers perhaps inet provider, firewall or so, please check on your end.
- if 'virtuagirl_downloader not found' then go back to the V icon, right click and quit virtuagirlHD. Then relaunch it from your start menu / programs / virtuagirlHD / virtuagirlHD. It should be fine now.
- The systray menu
Right click on the V icon in the systray (a right 'V' on a red or black background) menu to display the menu.
Quit: Quits VirtuaGirl.
Browse All Girls: Brings you on the website where you can check all our girls.
Options: Display the option box.
Help: brings you here.
Active: Allows / prevents girls to show up on your screen.
Register: To register the program, disappears once you're registered.
- The Option box
Browse Girls
Click here to browse among all our girls.
Buy Girls
Click here to purchase girls and see their full show
My Profile
Click here to see / edit your profile and your blog
Community
Click here to access the community of VirtuaGirl users
Help
Click here to access help and 24/7 customer service
- The Option box / Settings

Main box
- Small Mode Settings
- Size
Use the slider to adjust the girls' size when they are small.
- Transparency
Use the slider to adjust the the girls' transparency when they are small.
- Full Mode Settings
- Size
Use the slider to adjust the girls' size when they are in full mode.
- Transparency
Use the slider to adjust the the girls' transparency when they are in
full mode.
Appearence
- Appear Every
Use the slider to set how often the girls visit you
- Left / Randow / Right
Choose where you want the girls to show up on your screen
- Shadow Mode
Check this box if you want the girls to appear as a shadow on your screen (click in the box on the right to select the color of the shadow).
- Always on Top
Check this box if you want the girls to appear always on top of all other
windows (recommended)
Preferences
- Play no nudity shows:
Allow girls to appear fully dressed.
- Allow Topless shows:
Allow girls to appear topless on your desktop
- Allow Full Nudity shows:
Allow girls to appear fully nude on your desktop.
- Allow Explicit Behaviour
Allow sexually explicit conducts
- Allow Interactivity:
Allow girls to ask you spontaneously about what you want through dialog bubbles. Please note that disabling this option don't prevent you from interacting with girls by clicking on them. This option is grayed-out and not available in the current version.
- Voices
Check this box if you want to hear the girls when they speak to you
- Music
Check this box if you want music to be played during stripteases. This option is grayed and not available in the current version.
Presets Selection
Choose one of the four classic settings for VirtuaGirl.
- Classic (recommended) makes the Girls appear in small mode on your screen
and let you click on them to see them full mode.
- Light makes gliding over your applications with a lot of transparency.
- Shades makes the girls appear in shadows.
- Maximal makes the Girls appear in maximum size for both modes.
Confirm
Confirms all the changes made.
Cancel
Discard all the changes made.
- The Option box / My Collection

This page displays your collection of Girls.
Each line shows a small thumb of the girl, her card number, name.
Trailers appear in blue, they are free and contain no nudity.
The full shows appear in red and feature nudity.
You can enable / disable any girl by checking the box on the right of her line.
Unchecked girl won't appear anymore on your desktop.
Select any line to display the girl's status in the right colunm.
Note : the "free trailer x days left" means this trailer will disappear from your software in x+1 days.
There you can:
- buy her full show : it brings you to her page on the site
- schedule her download : she will be enqueued in the list of files to download
- delete her from your disk (you will still be able to download here again as long as she appears in your list)
- enable/disable her show
- call her to your screen immediately with the "perform now" button..
Sort your list:
you can sort your list of girls by card number, name or date.
Click once on the type of sort you want and girls will be sorted in rising order (a->z; 1->1000; jan->dec), click again, it is sorted in descending order(z->a; 1000->1; dec->jan).
- The Option box / Coming soon

This page features a calendar displaying all the girls that are going to visit you in the coming days.
Clicking on the girl's image displays her profile.
All the girls from your calendar can be purchased at a reduced price.
After having spent 15 days in you calendar, girls disappear from your calendar and your collection but you can still purchase their full show from the site (normal rate).
- The Option box / Download

Automatically download trailers
Check this box if you want the software to automatically download the free trailers of the girls (recommended). Turning this option off will prevent you from getting a new girl on your desktop every day
Automatically download full shows
Check this box if you want the software to automatically download the full shows of the girls (recommended). This option works only for paying members who receive the girls' full shows.
Allow background downloading after program quits
Check this box if you want the software to automatically download the shows whereas VirtuagirlHD is closed(recommended). Uncheck the box and virtuagirl_downloader process will stop till next time you launch virtuagirlHD.
Name
This is the name of the girls and her outfit. You can also see if it her full show or only the trailer (in this case, it says (Trailer))
Percentage
Indicates the percentage of download achieved. Please note that the percentage refers to the number of files to be downloaded.
Downloaded
Indicates how much data has been downloaded
Progress bar
Shows the progression of the download
Status
This indicates the status of the download:
Waiting when the download has not started yet
In Progress when the download is being performed
Done when the download has benn achieved
- What's in the menu that appears when you right click on girls?
When you right click on a girl while she's performing, a menu appears:
- CARD # - Name
- Make her my favorite for today: The favorite of the day will show up more often that any other girl that day.
- Buy her: Bring you on the website where you can buy the girl.
- Display her Webpage: As it says
- Send her to my friends: brings you to the site's page where you can email virtuagirl to your friends
- Full mode: Check or uncheck this to switch between small and full modes. You can also left click on the girl to do that.
- Switch to next Girl: As it says
- What's the favorite of the day?
Favorite of the day is usually the latest girl that has been downloaded to your PC.
The favorite of the day will show up more often that any other girl that day.
To change your favorite girl of the day and have one girl of your choice to appear more often than all the others :right click the girl of your choice when she shows up on your desktop and select "Make her my Favorite for today"
- Which operating systems are supported?
VirtuaGirl® runs on Microsoft® Windows® NT, 2000, XP and Vista.
It also works perfectly on Mac® with Parallels Desktop® or other similar applications.
- What's the Software update?
VirtuaGirl checks for updates on our servers once a day .
If a new version of VirtuaGirl is available, you'll be prompted to install it.
- Is VirtuaGirl safe for kids?
Although it's intended for adults, the free version contains no nudity at all. If you buy a girl or become a member, you can disable all nudity in the Options/settings.
- How much space does VirtuaGirl use?
VirtuaGirl requires about 20Mb.
Every girl’s free trailer takes an extra 1 to 3Mb.
Any girl’s full show takes from 200 to 350Mb.
- Can I backup the Girls?
Yes. Simply go to c:\Documents and Settings\YOUR_USERNAME\Application Data\vghd\Models where you'll find a folder for each girl.
(VISTA USERS: go to c:\Users\YOUR_USERNAME\AppData\Roaming\vghd\models )
You can freely backup any folder and delete them from there if you want to make space on your hard drive.
Avoid to remove the folders from the girls that are scheduled for the coming days as the program will attempt to download them again if you remove them.
To restore any girl from a backup, simply copy back her folder at the same place.
- Can I install VirtuaGirl on more than one PC?
Yes. We grand you a licence for two PCs.
Once you installed the software on one PC and created your account, install the software on the second PC and register using the same login and password.
- Can I transfer girls from one PC to another?
If you're running VirtuaGirl on two PCs (let's say at home and at the office), you can copy any girl's folder from one PC to the other to save download time.
Girls can't be transfered to/from a PC running a version of VirtuaGirl registered by someone else.
- I have a bug to report, what should I do?
Please select "I have a bug to report" in our online form in the Customer Service.
Make sure to give us as many details as you can and include your detailed configuration (Browser, Version of Windows, PC etc).
- I'm a former member, does VirtuaGirl HD works with the girls of VirtuaGirl and VirtuaGirl2?
No. This is a completely new software displaying only Hi Definition, it won't play the old stuff.
But you can have VirtuaGirl 2 and VirtuaGirl HD running at the same time on you PC.
The two softwares communicate to ensure everything goes smoothly.
- Do you offer any tools for developers?
We're not offering any tools as for now but feel free to contact us if you have any suggestions.
- What does HD stands for?
HD stands for High Definition. VirtuaGirl started back in 1998 with girls so tiny that you would not even notice them on a today's screen. It has evolved over the years to come to HD. Here the girls are so big and the image is so crisp that you can see every detail.
- Is VirtuaGirl running on WebTV?
No, sorry, VirtuaGirl won't run on WebTV.
- Is VirtuaGirl running on Mac?
There is no Mac version, but VirtuaGirl works perfectly fine with applications like Parallels Desktop for Mac which enables you to run Windows, Linux, and more side-by-side with Mac OS X on any Intel-powered Mac, without rebooting.
http://www.parallels.com/products/desktop/

- My drive is filling up. How to move all girls to another drive?
Copy the VGHD data directory from where you have it to the other drive which would then be X:\VGHD (where X is your other drive).
Uninstall VGHD and then reinstall and watch for the option to change the data directory, its not a prompt, just a section on the setup screen.
When you browse to select the drive X, it will display the new destination as X:\\. Do not worry about the second slash. You should then be right to re-update the calendar and the models should not be redownloaded.
- Problems with two Operating Systems installed
If you have two operating systems installed on your PC, make sure you locate Virtuagirl's data directory on the partition where you have installed the Operating System you use the most.
On the other partition you'll see only the trailers.
Means if you have 1. XP and 2. Vista and you install vghd on vista, you'll be able to see the full shows and trailers on vista and on XP only the trailers.
- Protect by password
You can choose to protect VirtuagirlHD with a password.
To do so : Check the box "Protect by password "striptease" in the Options / Desktop tab.
You'll be requested this password each time you wish to activate the software.
- About
This tab displays information about the software, its version as well as our terms and conditions.
VirtuaGirl (R)
Copyright (c) 1998-2007 Totem entertainment
Powered by DesktopVideoPlayer(c)
All rights reserved - VirtuaGirl is a Registered Trademark
- Tutorial to download girls
- How do I set or change my favorite VirtuaGirl?
Go to any girl's profile and set her rating. Your favorite VirtuaGirls will be the ones you gave the best rating to.
- Which Girls do I get?
Your software picks up girls from the 340+ available so that they come and visit you.
We also keep adding new girls on a regular basis, check out the "What's New" section to see the latest ones added.
Check the "My Collection" tab of the option box in the software to see the girls that already visited you. And on the "Coming Soon" tab (calendar) you can check the ones that are scheduled to do so.
- Do people collect girls?
Yes they do.
Our servers are scheduling girls randomly for each user to make each collection unique.
You'll quickly discover that most girls performed more than once for us and that you can try to find the rest of their shows to complete your collection.
- What can I do with my credits?
Credits earned by selling girls can be used to buy more girls or can also be turned into real money once you reach a balance of $50.
- How do you choose outfits?
It's a mix. We rely on the girls themselves to bring as many outfits as they can and we also spend a lot of time shopping for the craziest outfits around.
Then the girls pick out their own outfits, themes, tell our makeup artist what kind of hair and make-up they want.
- Where are the girls from?
Most of our models are coming from eastern Europe. As you'll see browsing our website, young girls are beautiful over there.
We also produce American girls from time to time in order to bring you the best of both worlds. Famous models as Sunny Leone, Aria Giovanni… also contributed to make VirtuaGirl unique (If you never experienced Crissy Moran half naked waking you in the morning, you don't know half of what computers have been made for...)
- Are free trailers expiring?
Yes, free trailers only last two weeks on your computer. You can check how many remaining days there is for each of them in "My Collection" in the software options.
Of course when you buy a full show, it never ever expires.
- How often will I be charged for your services?
If you buy the girls one by one, you'll be charged at each purchase. If you choose to get a membership, you will be charged every 30, 90 or 180 days from the day you originally subscribed. Ex: you initially subscribed on January 15th for 30 days, then you will be automatically rebilled on February 15th unless you cancel before.
- Where can I reach your authorized sales agents or your designated E-ticket Supplier?
Epoch can be reached:
24 hours a day, 7 days a week, 365 days a year:
https://epoch.com/billingsupport/
Standard International and US 1-310-664-5810
Standard International and US Fax 1-310-827-9921
US Mailing Address
Billing Support
P.O. BOX 11149
Marina del Rey, CA 90292
CCBILL can be reached:
24 hours a day, 7 days a week, 365 days a year:
https://support.ccbill.com/
Phone: 1-888-596-9279
Email: consumersupport@ccbill.com
Fax: 480-449-8820
CommerceGate can be reached:
24 hours a day, 7 days a week, 365 days a year: https://www.cgbilling.com/index.php
Mail support@cgbilling.com
USA (NY) 212 796 0771
U.K. 02 07 099 5410
France 01 76 60 73 11
Spain 902 010 237
Germ. 0891 214 09 179
Nederl. 02 08 908 062
Italy 069 926 8077
Switz. 02 25 330 195
Luxem. 202 02 458
Belgium 02 74 70 359
Fax (+34) 936 002 310
2000Charge can be reached:
https://secure.2000charge.com/help/Cancellation.asp
200Charge Help Page
USA: Call Center(Mon.-Fri. 8:00-5:00 PST)
EU/Germany Call Center (Mon.-Fri. 17:00-1:00 CET)
24 hour email support: Help
Phone U.S. 1-626-585-1814
U.S. Fax 1-626-585-1849
Phone International +1-888-215-9796
International Fax (49) 0821-2719003
Toll-Free 1-888-215-9796
AchDebit can be reached:
24 hours a day, 7 days a week, 365 days a year: http://www.achdebit.com/customer_support.html
Via Email: customerservice@achbill.com
Toll Free: 1-800-717-7476
U.S. Mail:
Web Transaction Services, Inc.
P.O. Box 163032
Austin, Texas 78716-3032
- How do I buy girls individually?
You first need to credit your account with money then go to the Girl's profile and click on Buy Her Now.
You can also use Free Tickets if you have any.
- How much are the girls?
Price differs from one girl to another, revolving around $5.
There is a $2 Special Offer for girls that appear in your calendar in the option box of the software.
All girls can also be bought with Free Tickets.
- How do I get Free Tickets?
Free Tickets are obtained when you spend money with us or by sending VirtuaGirl to your friends. You’ll be given the option to use them when buying a girl.
- How do I download a Girl after I bought her individually?
After you bought a girl on the website, please go to the "Download" tab of the software Option box and click on "Check for Updates" button in the lower right corner.
If the box "Automatically download full shows" is checked in the Download Tab (that's the default setting), then the girl you just bought will start downloading immediately.
Otherwise she will be available for you to download manually in the "My Collection" tab (using the "Download Now" button ).
If you don't go in the "Download" tab of the Option box and click on "Check for Updates" button, she will be added to your collection on the next automatic update which happens once a day.
- What's included in the Membership?
Full Membership includes the FULL NUDITY show of every girl automatically delivered to your desktop every day.
From $9.95 to $14.95 a month (depending on how long you commit), that's over 20 minutes of naked girls every day for less than 30 cents a girl!
- Is it safe to buy with my Credit Card?
We rely on third party processors such as Paycom, ccBill or CommerceGate to charge you. This is the safest and most convenient way to purchase access to on-line venues. They all use SECURED transaction servers (128-Bit Encrypted SSL), process millions of on-line transactions each year, have strong privacy policies and 24/7 customer services on top of ours.
- What is my bank statement going to show?
Your credit card or bank statement will show a charge from Paycom, CCbill or CGBilling depending on the payment processor you selected.
- Can I use my debit card?
As long as your debit card has a VISA or MasterCard logo on it, you can use it like you'd use a credit card.
- Can I join even if I don't have a credit card or US checking account?
You can join for six months by sending a money order or cashiers check made out to Totem Front Office for $59.70US to this address:
Totem Front Office
4010 NW 25th Place
Florida 32606 Gainesville
USA
Please include your email address; we'll email you your username and password.
- Can I pay with PayPal?
Unfortunately, PayPal has decided not to do business with adult businesses so we are unable to offer memberships through their service.
- How do I cancel my account?
If you want to cancel you account, go to your profile and click on "Cancel my membership" and follow the instructions.
- What if I cancel my account in between two rebills?
If you cancel your account before that date, we will not charge your account anymore ; it will expire after your 30 day membership. For example, if you signed up on January 15th and cancelled on January 30th, your membership will expire on February 14th.
- I'm still having a problem, who can I contact?
If you can't find the answer to your problem in this FAQ, please contact one of our online representatives (check the top of this page).
- I don't have a credit card, any other way to pay?
If you don't have a credit card, you can pay by check if you live in USA or by SMS and phone from the following countries:
Algeria
Austria
Bolivia
Chile
Croatia
Cyprus
Egypt
Estonia
Finland
France
French Guiana
Greece
Guadeloupe
Hungary
Jordan
Kuwait
Latvia
Lebanon
Lithuania
Luxembourg
Martinique
Mexico
Monaco
Morocco
Oman
Panama
Peru
Poland
Portugal
Quatar
reunion
Romania
Russia
Serbia
Slovakia
Syria
Tunisia
Ukraine
United Arab Emirates
Yemen
Go to the model's page and select "Pay by SMS / Phone" or on the "Buy Girls" page, select "Pay by SMS".
This option is available only to buy ONE ticket. Please be aware that the price can differ depending on your country operators.
- Having problems with a payment option?
If "Pay by credit card" or "Pay by check" payment options do not work for you, please try "Other ways to pay" option. If this last option does not work either, please contact "Customer Support" in the Help section of the web site.
- Can I share my account with my friends?
No. If there are too many separate IPs accessing the site in a set period of time or if we see two people logged at once on the same account, your account will be terminated and you will not be given a refund.
- How to choose a good Password?
VirtuaGirl registration box helps you to avoid choosing an insecure password. We check the password selected and disallow a poor choices. To avoid problems, follow these basic guidelines when choosing your password:
Use at least six characters; the more characters, the better (as long as you can remember them). You can use up to 63 characters, so be creative.
Make your password easy for you to remember but hard for someone else to guess. Picking letters from a phrase that's meaningful to you may be the source for a good password. In this way, your password is really a "pass phrase." ("Do you know the way to San Jose?" could be D!Y!KtwTSJ?)
Intersperse punctuation marks or symbols such as #, $, %, etc. Do not use a blank space.
Always use a mixture of upper- and lowercase characters.
Don't use:
Dictionary words (mackerel, dandelion, millionaire).
Foreign words (octobre, gesundheit, sayonara).
Simple transformations of words (tiny8, 7eleven, dude!).
Names, doubled names, first name and last initial (mabell, kittykitty, marissab).
Uppercase or lowercase words (MAGAZINE, licorice).
An alphabet sequence (lmnop) or a keyboard sequence (ghjkl;).
Words that have the vowels removed (sbtrctn, cntrlntllgnc).
Phone numbers.
- How do I login?
Enter your username and password in the boxes at the upper right hand corner of any page.
We're saving a cookie on your computer to spare you from having to login each time you come and visit us.
- My password isn't working
First, make sure your cookies are enabled in your browser. Second, make sure the password you enter is the exact one you chose. Your username and password are CaSe SeNsiTiVe (letter "a" is NOT the same as "A") and must be entered in exactly the same way as when you joined. The easiest is to copy & paste them from the subscription confirmation you received by email. If it's still not working, follow the "I forgot my password" procedure below.
- I forgot my password
- Where can I see my account settings?
Go to "My Profile".
- How to I change my password/email address/profile information?
Go to "My Profile". There you can edit all your profile information by clicking on the "Edit" buttons.
- How do I upload my profile's picture?
Below your picture in your profile, click on the "Browse" button and select the picture you'd like on your PC.
- I can't upload my profile pic. What's wrong?
Check that your image is a JPEG (.jpg), GIF (.gif), BITMAP (.bmp) or PNG (.png) file.
- Can I change my username?
Unfortunately no, you can't change your username.
- What kind of behaviour can get my account suspended?
Scaring or making uncomfortable any other members of VirtuaGirl, making the jobs of the people who work on this site harder then needed be, making racist or sexist remarks, attempting to hack the site or run scripts on the site, using fraudulent credit card when joining, violating our terms of service are among the most common behaviours that will get you suspended right away.
- Offensive content
Please respect the spirit and tone of our community.
We do not censor user submitted content based on our personal biases or interest, but we do pull down user submitted content that is deemed as offensive by a significant sample of our members, in terms of images, language or theme.
Breaking our rules which includes failing to respect the spirit and tone of the community or posting something that demands a disproportionate amount of time and moderation by our team may result in your account being suspended or, in extreme cases, banned.
If you believe a profile or the picture it might contain is offensive or does not suit the standards of VirtuaGirl or the community, you can report it for our review using the link "Report this [...] as offensive" right below it. We do pull down user submitted content that is deemed as offensive by a significant sample of our members, in terms of images, language or theme.